Privacy Policy

Introduction

At All Rummy Games ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allrummygames.co or use our online rummy gaming platform.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

When you register for an account or use our services, we may collect the following personal information:

• Account Information: Name, email address, phone number, date of birth, and password
• Identity Verification: Government-issued ID, address proof, and other documents required for account verification
• Payment Information: Bank account details, credit/debit card information, and transaction history
• Communication Data: Records of your communications with our customer support team

Technical Information

We automatically collect certain technical information when you visit our website or use our services:

• Device Information: IP address, browser type, operating system, device model, and unique device identifiers
• Usage Data: Pages visited, time spent on our platform, games played, and interaction patterns
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
• Location Data: General geographic location based on your IP address

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• To create and manage your gaming account
• To provide access to our rummy games and platform features
• To process payments and manage your gaming transactions
• To verify your identity and ensure compliance with legal requirements

Communication and Support

• To respond to your inquiries and provide customer support
• To send important updates about your account and our services
• To notify you about new games, features, and promotional offers
• To conduct surveys and gather feedback to improve our services

Security and Compliance

• To detect and prevent fraud, abuse, and other illegal activities
• To ensure compliance with applicable laws and regulations
• To maintain the security and integrity of our platform
• To conduct internal audits and risk assessments

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Customer support and communication services
• Analytics and security service providers

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, such as court orders or subpoenas
• Government investigations or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All sensitive data is encrypted using industry-standard encryption protocols
• Access Controls: Strict access controls limit who can view and process your information
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Secure Infrastructure: Our servers and databases are protected by advanced security systems
• Employee Training: Our staff receives regular training on data protection and privacy practices

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account Data: Retained for the duration of your account plus 7 years for legal compliance
• Transaction Records: Retained for 7 years as required by financial regulations
• Communication Records: Retained for 3 years for customer service purposes
• Technical Logs: Retained for 1 year for security and performance monitoring

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Withdrawal: Withdraw consent for data processing where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: All Rummy Games Privacy Team, India
• Phone: Available through our support channels

We are committed to addressing your privacy concerns promptly and transparently. Our privacy team will respond to your inquiries within 30 days of receipt.