Customer Support
We're here to help you with all your rummy gaming needs
Get in Touch
Our dedicated support team is available 24/7 to assist you with any questions or issues you may have while using our All Rummy Games platform. Whether you need help with account setup, gaming issues, payment problems, or technical support, we're here to help.
Email Support
For detailed inquiries and non-urgent matters, send us an email and we'll respond within 2 hours during business hours.
Email: [email protected]
Live Chat
Get instant help through our live chat feature. Available 24/7 for immediate assistance with your gaming needs.
Status: Always Online
Phone Support
Speak directly with our support team for urgent matters or complex issues that require immediate attention.
Hours: 24/7 Available
Frequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password securely.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets. All transactions are processed through secure, encrypted payment gateways.
How long do withdrawals take?
Withdrawals are typically processed within 24-48 hours. Processing time may vary depending on your bank and the payment method used.
Is my account information secure?
Yes, we use bank-level encryption and security measures to protect your personal and financial information. Your data is never shared with third parties without your consent.
Can I play rummy games on mobile?
Absolutely! Our platform is fully optimized for mobile devices. You can enjoy all rummy games on smartphones and tablets with the same high-quality experience.
Common Issues and Solutions
Account Issues
- Account verification problems
- Login difficulties
- Profile update issues
- Account security concerns
Gaming Problems
- Game loading issues
- Connection problems
- Game rules clarification
- Tournament participation
Payment Support
- Deposit processing
- Withdrawal requests
- Transaction history
- Refund processing
Technical Support
- Browser compatibility
- Mobile app issues
- Performance optimization
- Security updates
Response Times
We are committed to providing timely support to all our users:
- Live Chat: Immediate response (within 1 minute)
- Email Support: Within 2 hours during business hours
- Phone Support: Immediate assistance for urgent matters
- Complex Issues: Within 24 hours with detailed follow-up
Before Contacting Support
To help us assist you more effectively, please have the following information ready:
- Your registered email address or username
- Description of the issue you're experiencing
- Steps you've already tried to resolve the problem
- Any error messages you've received
- Device and browser information (if applicable)
Need Immediate Help?
Don't wait - our support team is ready to assist you right now. Choose your preferred contact method and get the help you need.